Operating a contact centre is a complex and expensive operation. Having the right technology and the know-how to use it, can make a huge difference to your organisation but it is often not cost effective to operate your own centre.
This could be due to the small size of the required service, the temporary nature or a lack of the resources required.
By choosing Solution K you can access these services and spend your time concentrating on your core business. In this way you can:
- Access high standard sales campaigns or customer service
- Keep your costs to a minimum
- Be able to provide a contact centre solution without the high start up costs
- Minimise your risk
- Benefit one of Australia’s leading charities
- Keep outsourced jobs in Australia
- Provide a Win Win for your business and over 2 million sufferers of Chronic Kidney Disease.
Many organisations only need a solution for a certain period of time, don’t have the technology or the knowledge or wish to concentrate on their core business not on running a contact centre.
Outsourcing can help you access the level of service and efficiency without the investment or expense over a short or long term period.
KHA have been operating its own call centre for 16 years raising millions of dollars for Kidney detection, prevention and treatment as well as assisting those who suffer with initiatives like our kids camp.
The inbound queuing and outbound dialler systems allow our agents to give efficient and fast service.
Our operational Manager is Derek Finch who has extensive contact centre experience over 17 years in a wide variety of organisations as well as a consultant and is highly regarded within the industry. He as an active member of the ATA branch and currently National Chair and is a frequent conference speaker.
Call Solution K now on 1800 454 363 to discuss how we can help each other.
